Oliver James Lilos provides a comprehensive 12-month or 24-month manufacturer’s warranty from the date of order receipt, covering defects in materials and workmanship under normal use according to our published guidelines. This includes, but is not limited to, part failures, material defects, and production line errors. If a defect missed by mistake during our rigorous quality checks is discovered, we will repair or replace the faulty product at no charge.
Please note that damage resulting from accidents, misuse, improper handling, or neglect is not covered. Repairs or service carried out by anyone other than an approved Oliver James Lilos service center voids this warranty.
For complete details, please review the terms and conditions in our website FAQs.