All of our materials have been carefully sourced to ensure the durability and sustainability. See the Technical Specifications below for more information.
For more information on our Full 1-Year Warranty also see below.
Includes:
Oliver James lilo; cover and inflatable USB Rechargeable Pump OJ Storage Strap OJ lilo bag OJ Pump Bag TPU Repair Patches Owner's Manual
Industry leading quality and performance
Oliver James lilos share a passion for design, craft and technology. Woven outdoor performance fabrics and soft-to-touch TPU inflatable film create a secure, long-lasting luxury pool float which inflates with seamless movement and precision-engineered design.
Made by skilled craftsmen
Our lilos can fit right into a cosmopolitan environment or make a stylish statement at the beach and pool, and are produced by artisans from tactile, machine-washable European fabrics.
Uniquely comfortable experience
Oliver James designs and engineers all of its products to resist outdoor elements using the best quality fabrics and electronics that withstand salt water and blazing sunlight. They are simple to care for and install. Our material composition is Patent Pending and ergonomic designs Registered®.
TESTIMONIALS
"Luxurious and Dreamy! Relaxing on my Lilos is like floating on a cloud. Absolute serenity. They are so beautiful and the simplistic design looks gorgeous in my pool. Hands down the most gorgeous pool floats I have ever owned. The packaging is so lovely and Oliver is so wonderful to interact with. I will enjoy every blissful moment as I drift away in total relaxation. Thank you Oliver!"
Michelle H.
"I will never buy another pool float. Every single float I've ever owned has sunk into the water or left me teetering on the edge of falling off, no matter what the package promises. But not my Lilo! I love the fact that I can lounge in the pool comfortably, or I can pull it out and place it on the deck for an instant lounge chair. I've left it inflated during some of the hottest weeks on record in Southern California, and it hasn't lost any air or faded. The fabric is incredibly durable without being rough on the skin, and the classic look adds style and chicness that goes above and beyond your traditional blow up. I am THOROUGHLY impressed. 11 out of 10!"
Leah N.
"Our Oliver James pool float is one of the greatest things in our backyard! We love how easy it is to inflate and deflate and of course using it daily in the sun! If you ever wished that you could throw a mattress into your pool and lay on it all day just buy a Lilo! Definitely will be recommending to friends!"
Our covers are in industry-leading outdoor performance fabrics. These beautiful woven materials create a luxurious feel of unparalleled quality.
Our inflatables are made of thick, puncture-proof, rubberized TPU Polyurethane film, the most durable and recyclable material currently available for inflatables.
The texture means that your lilo has all the benefits of an inflatable but feels palatial.
Section
FLOAT CARE AND USE
Inflate your lilo slowly until the float is firm to your liking. For more pressure you can top up the float with your breath but be careful to not over-inflate. When inflated, the air chambers feel firm to the touch. Do not over-inflate until hard. Oliver James recommends using the li-on electric/rechargeable inflatable air mattress pump to inflate your float. Do not use air compressors or compressed air to inflate. Use of an air compressor or over-inflation can rupture the product beyond repair and voids any warranty.
There is no problem in leaving your lilo inflated on a day-to-day basis. However, we suggest routinely rinsing your float with fresh water when used in chlorine or saltwater. If you are going away for an extended period of time, we suggest storing your float in a cool and dry place. Ensure the float is completely dry. Deflate until flat, roll, strap up and store in your lilo bag.
Store your deflated lilo float in a cool, dry place with no UV exposure to protect against sun damage.
WARRANTY
Our lilos are meticulously designed to last for a long time. But, if something goes wrong, we’ve got your back.
Assuming the lilo wasn’t mis-used, we are happy to replace any defective floats or parts within 12 months of the purchase date. Simply reach out and we will initiate the replacement process. All new parts are shipped with FedEx International Priority and delivered in 5-7 business days.
SHIPPING
We are proud to offer international shipping.
Please note: Due to the nature of our products, we cannot ship to a PO Box.
Shipping takes 5- 7 business days depending on your location. Some locations may take longer.
We are proud to offer FREE international shipping so everyone can enjoy a blissful floating experience. All packages are shipped within 1-2 business days and delivered via FedEx International Priority to ensure your lilo is delivered in 5-7 business days. Once you place an order, you will receive a tracking number via email within 1-2 business days.
For international customers, all local, state and national taxes are included in your shipping quote. We ship your package DDP ("delivered duty paid").
RETURN AND REFUNDS
If you are having issues with your lilo, please reach out to us at oliver@oliverjameslilos.com. Assuming the lilo wasn’t mis-used, we are happy to replace any defective float or parts within 12 months of the purchase date. All new parts are delivered within 5-7 business days.
If you purchased one of our lilos from one of our retail partners, please make a note of it in your inquiry and we'd be happy to help you out!
If you decide that your Oliver James lilo isn’t right for you within 15 days of receiving the product, we're happy to help troubleshoot or initiate the return process. We will provide you with a prepaid electronic shipping label. All unused items in original packaging (intact) received within 15 days of delivery will be fully refunded, less the cost of return shipping. Customer is responsible for return postage. Return orders should be sent to the address below:
Oliver James, Unit 807, 8/F Victory Factory Building, 16 Wong Chuk Hang Road, Hong Kong
Please note: The return process usually takes one to two weeks, factoring in the time it takes to receive the package at our warehouse and for the refund to hit your account. We will send out an email confirmation when your refund has been processed.
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