RETURNS

1 YEAR WARRANTY:
Oliver James offers a full manufacturer's warranty against defects and will replace / refund as necessary within 12 months of order receipt (see below regarding international orders).



U.S. RETURNS:
Get purchase happy, realize the float is bigger than your pool or simply change your mind? No problem. All unused items received within 15 days of receipt in original intact packaging will be fully refunded, less shipping.



INTERNATIONAL RETURNS:
Due to the expensive nature of international shipping, all international orders are final.

Please note: Oliver James has no control over international duties and/or taxes. All duties and taxes are the responsibility of the customer.


RETURNS PROCESS:
Please email us at oliver@oliverjameslilos.com. If you've experienced an issue with your float, please make sure to attach a photo.